Refund Policy

1. Cancellation Policy

Cancellations Made With More Than 24 Hours’ Notice

Clients who cancel their appointment more than 24 hours before the scheduled time are eligible for a full refund of any payments made.

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Cancellations Made Within 24 Hours of the Appointment

Appointments canceled within 24 hours of the scheduled time are not eligible for a refund, regardless of the reason for cancellation.

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No-Show Policy

Failure to attend a scheduled appointment without prior cancellation is considered a no-show and will not be refunded.

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2. Rescheduling Policy

Rescheduling With More Than 24 Hours’ Notice

Appointments may be rescheduled more than 24 hours in advance at no additional cost.

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Rescheduling Within 24 Hours

Requests to reschedule within 24 hours of the appointment will be treated the same as a late cancellation and will not be eligible for a refund. However, funds will be used towards new appointment of the same price. 

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3. Refund Processing

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Approved refunds will be processed to the original method of payment.
Please allow 3–10 business days for the refund to appear, depending on your financial institution.

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4. Exceptions

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Bardaels & Associates, Inc reserves the right to make exceptions on a case-by-case basis in rare or extraordinary circumstances. However, granting exceptions is at the sole discretion of the business and is not guaranteed.

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5. Contact

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If you have questions about this policy or need assistance with a cancellation:
Use the Contact Us form located on our website.